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New directions in long term care

Nonviolent Crisis Intervention

CPI Training

The Crisis Prevention Institute Noviolent Crisis Intervention Program (CPI Training) is a safe, non-harmful behavioral management system designed to help human service professionals provide for the best possible care, welfare, safety and security of disruptive, assaultive and out of control individuals.

The program begins by clarifying the basic elements of violent behavior.  It proceeds to identify how a crisis may escalate and conversely, de-escalate. Finally, it helps identify stategies that have proven successful for 10 million human service professionals worldwide, since 1980.

Program Objectives

Units I-VII            Preventive Techniques

                  Participants will learn to:

     1.     Identify the behavioral levels that contribute to the development of a crisis and choose an appropriate staff intervention                  for each level.

     2.     Identify useful nonverbal techniques which can help to prevent acting-out behavior.

     3.     Use verbal techniques to de-escalate behavior.

     4.     Demonstrate CPI's Principles of Personal Safety to avoid injury if behavior escalates to a physical level.

     5.     Provide for the Care, Welfare, Safety and Security of all those who are involved in a crisis situation.

Unit VIII                   Nonviolent Crisis Intervention

                    Participants will learn to:

     1.     Understand and develop team intervention stategies and techniques.   

     2.     Recognize the importance of staff attitudes and professionalism in responding effectively to a crisis situation. 

     3.      Demonstrate physical control and restraint positions to be implemented when physical control is                                                       necessary as a last resort due to an individual's dangerous behavior.

Units IX-X                    Situational Role Plays and Postvention

                             Participants will learn to:

     1.     Apply material covered in training to real-life situations. 

     2.     Find ways to use the time after a crisis (Postvention) as a step towards preventing future crises. 

     3.     Use a model for action after an incident that will bring the necessary closure, debriefing and                                                             establishment of a therapeutic relationship with the individuals involved.

All Attendees will be provided with a "Participant Workbook," containing pre- and post- tests, in which they will be encouraged to follow along, take notes, view illustrative examples, complete a course evaluation and keep for future reference.  Upon passing the tests each participant will receive a card identifying them as having been certified in CPI training.

 If interested in providing a CPI training session for your staff please contact us at 847-729-9980.     

Our Instructers:

James Messerschmidt, Lcsw

James Messerschmidt is a Licensed Clinical Social Worker with over thirty years of experience in behavioral health, long-term care and acute medical facilities.  He currently divides his time between Emergency Department Social Work and Long-Term Care Consultation.  He is a Certified Trainer by the Crisis Prevention Institute  has provided CPI Nonviolent Crisis Intervention training to over 450 health care workers.

Zoya Abdikulov, Msw, Lcsw

Zoya Abdikulov has been part of our team for over 5 years. She is a Licensed Social Worker with experience and expertise in medical social work, gerontology and mental health.  Zoya is a certified CPI (Crisis Prevention Institute) Instructor and has conducted many classes in the Chicago area. She is fluent in English, Russian and Spanish. Zoya is also an outstanding fencer from a competitive fencing family.

Feedback on our CPI trainings

“The materials are very helpful and the instructor is well prepared and answers all questions asked.”

“I enjoyed my CPI training with my instructor. You are the best.”

“I liked the role play and interaction with each other. It was a great experience!'“

“Hoy aprendí como encargarse de pacientes agresivos de manera segura y sin danarlos a ellos o a nosotros mismos en el proceso.   Fue un curso muy úti con un muy buen instructor. Me diverti apredniendo de esa manera, muchas gracias al equipo de SWCG, Inc.”